From working in Bupa Dental Care in the UK, to joining the team in Australia permanently, we spoke to Caitlin to find out how it started, and how it’s going.
How it started – A conversation with my manager
“I was a Senior Local Marketing Manager in the BGIUK Bupa Dental Care marketing team for just under two years and loved my role. But I often found myself dreaming about going to Australia again. I first came to Australia in 2018 on a working holiday visa, where I met my now husband. Ever since then, we’d talked about ‘one day’ coming back.”
“When I shared that goal with my manager, I couldn’t have hoped for a more supportive response. She helped open the door to my next chapter. That conversation led to an introduction to the Bupa Australia team, where an opportunity came up that perfectly matched my skills and experience. From those first conversations to landing in Australia, Bupa supported every step of the journey.”
How it’s gone – A bigger role, a broader perspective and a dream realised
“Today, I’m a Marketing Manager in Bupa Australia’s Health Services team, supporting Dental, Optical, Mindplace and Medical. Professionally, it’s expanded my perspective beyond a single area of the business and helped me develop new skills across a much broader healthcare landscape.
“The role has also given me fantastic opportunities to connect with colleagues across Australia. I’ve travelled to Sydney and Melbourne for workshops, stakeholder meetings and work events, building relationships across the business and gaining a deeper understanding of how different teams contribute to delivering great customer experiences.
“One of the highlights of my career so far has been helping build an immersion experience for Bupa’s Chief Executive Committee focused on our Connected Care proposition, Care Around the Corner. It brought together teams from across the globe and gave us the chance to showcase how we connect health services across Australia to create a more integrated experience for our customers. It’s something I’m incredibly proud to have been part of.
“I’ve also really valued the flexibility that came with this global mobility opportunity, as well as the support I’ve received from the entire team, who have gone above and beyond to make me feel welcome. Personally, it’s been incredibly rewarding to return to a place that always felt like unfinished business. Coming back to Australia was always a dream, but I never imagined doing it through work – or with this level of support.”
