One month into working for Bupa Dental Care, Kelsey shares her career journey so far

2-minute read | Career stories

Kelsey joined the Bupa Dental Care Penrhyn practice as a qualified dental nurse in October, after training to become a dental nurse in 2019. We sat down with her to discuss her career journey and find out a little more about life at Bupa Dental Care, one month into her new role.

How did you decide that a career in dental nursing was for you?

“I got into dental nursing after realising a university course in Business Studies wasn’t for me. A vacancy as a trainee dental nurse came up in Barmouth which was right on my doorstep and I thought it was a great opportunity to start a new career in a role where there are multiple development and progression opportunities.

I started my training in March 2019 and qualified as a registered dental nurse in November 2020 after having to complete my exams and assignments throughout lockdown at home.”


What made you want to join Bupa Dental Care?

“I wanted to work at Bupa Dental Care because I thought it would provide me with a great stepping stone in my career as a dental nurse. I wanted to challenge myself by working in a busier environment with different people and I saw it as an opportunity to give myself a bit more responsibility within my role. Bupa also offers a variety of different courses to complete, meaning I can always progress and better my knowledge throughout my career.”


What has your first month in your new role been like?

“My first month at Bupa Dental Care has been very busy and I feel as though I have already learnt a lot already! Everybody here is always willing to lend a helping hand and give guidance on things where I am uncertain. I have received plenty of support from the team here and everybody is friendly and has been extremely welcoming. The thought of joining a new team in a much bigger environment than what I was used to seemed quite daunting at first. However, the team here have made it very easy and a great experience.

On my first day, I was invited to join an introductory Teams call where all new starters on the call were welcomed to Bupa and we got an introduction to the business, its culture and values. Everything you needed to know was explained – from how to use the different systems to booking holidays etc.”


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Kelsey, dental nurse, shares her career journey

What makes you smile at Bupa Dental Care?

Kelsey, dental nurse, shares her career journey

“I would say it’s how much everybody pulls together to help put patients at ease to ensure they have a good experience in the practice. Nothing at Bupa is ever too much from the moment you walk in to the moment you leave. There is always somebody smiling and willing to help. Everybody works together to ensure that everyone who comes here is happy, both as a patient and as a colleague.”

What’s the best part of your job?

“I love my job because I absolutely love working with people. It gives me the opportunity to work alongside new people and no day is ever the same. A job as a dental nurse is also really varied – it consists of working alongside the dentists, cleaning the instruments, prepping different materials, taking X-rays, comforting patients and so much more! Dental nursing allows you to establish relationships and get to know the patients, whilst building up their trust in an environment where people can be anxious. It’s nice to see people leaving happy and with a smile.”


Can you describe your team?

“The team in our Penrhyn practice is a lovely bunch of people! Everybody is always up for a laugh and a joke but they are also very hardworking and get the jobs needed to be done, done! They are all friendly people and are also very supportive. The team here are also very motivating and always want the best for you.”


What advice would you give to someone thinking of joining Bupa Dental Care?

“If anyone was thinking of applying for a job with Bupa Dental Care, I would tell them immediately to go for it. You’ve got nothing to lose. They look after their staff, there are countless possibilities and you can be yourself. They offer a tonne of support and rewards for their people, and overall, it is just a very happy and supportive place to work.”

We can’t wait to catch up with Kelsey in the next few months to find out how she’s getting on in her new role.


Want to find out more about embarking on a career in dental nursing with us? Click below to visit our dental nursing page to learn more.

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