Welcome to ‘The Comms Clinic – Engaging & Influencing Patients with Confidence’
The course is designed to help clinicians build better rapport with patients. We’re working with Dr Barry Oulton and his Confident Dentist Academy to give our dental talent community exclusive, free access to the latest in neuro-linguistic programming and patient relationship management skills.
“As clinicians it’s important to realise that we’re as impactful with our words and our relationship-building skills as we are with our dental talents and tools.
After the challenging period we’ve had, re-building trust and long-term relationships with our patients is more important now than ever. We know that a breakdown in communications is the top reason for complaints in dental practices and a huge source of stress.
This bespoke clinical communications programme will help you understand factors that influence personal performance and develop better patient communication and rapport building skills. It’s about ensuring that, as clinicians, we have the right tools for the job to deliver the best possible outcomes for our patients, teams and ourselves.”
The Comms Clinic – Engaging & Influencing Patients with Confidence – is a series of four 30 minute video lectures designed in partnership with Dr Barry Oulton and his Confident Dentist Academy to allow clinicians easy access to the latest information in bite-size chunks.
Dr Barry Oulton has been a practicing clinician for over 28 years and is a qualified Neuro-Linguistic Programming (NLP) and hypnotherapy practitioner. Barry brings his passion for dentistry and human psychology and behaviour together in The Confident Dentist, the industry’s first bespoke communication and patient relationship management skills academy.
For Bupa Dental Care, the delivery of high-quality patient care means investing in the people who have the talent to deliver it, so you can expect to work in modern practices with supportive, qualified colleagues and plenty of scope for your future progression.
As the only corporate dental provider in the UK not backed by private equity and with no shareholders we’re in a unique position. We’re committed to the UK dental industry for the long-term – both private and NHS – and are ready to treat not just today’s patients, but generations to come.
This means we’re able to focus 100% on delivering a great service for our customers – Bupa reinvests 100% of its profits to help provide better care for patients across the world.