The Communications Clinic

Engage and influence your patients with confidence

Welcome to ‘The Comms Clinic – Engaging & Influencing Patients with Confidence’

The course is designed to help clinicians build better rapport with patients. We’re working with Dr Barry Oulton and his Confident Dentist Academy to give our dental talent community exclusive, free access to the latest in neuro-linguistic programming and patient relationship management skills.

Sarah Ramage, Clinical Director at Bupa Dental Care


Sarah Ramage, Clinical Director

Sarah Ramage, Clinical Director at Bupa Dental Care

“As clinicians it’s important to realise that we’re as impactful with our words and our relationship-building skills as we are with our dental talents and tools.

After the challenging period we’ve had, re-building trust and long-term relationships with our patients is more important now than ever. We know that a breakdown in communications is the top reason for complaints in dental practices and a huge source of stress.

This bespoke clinical communications programme will help you understand factors that influence personal performance and develop better patient communication and rapport building skills. It’s about ensuring that, as clinicians, we have the right tools for the job to deliver the best possible outcomes for our patients, teams and ourselves.”

The Course

Course overview

The Comms Clinic – Engaging & Influencing Patients with Confidence –  is a series of four 30 minute video lectures designed in partnership with Dr Barry Oulton and his Confident Dentist Academy to allow clinicians easy access to the latest information in bite-size chunks.

  1. The Foundations of Good Communication  – available 9th Feb 2022
  2. Neuro-Linguistic Programming Explained  – available 16th Feb 2022
  3. Building Rapport and Influencing with Integrity  – available 23rd Feb 2022
  4. The Magic of Mindset, But and Because – available 2nd Match 2022
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Session 1

1. The Foundations of Good Communication

Barry Oulton - The Confident Dentist

The Confident Dentist

About Barry Oulton

Barry Oulton - The Confident Dentist

Dr Barry Oulton has been a practicing clinician for over 28 years and is a qualified Neuro-Linguistic Programming (NLP) and hypnotherapy practitioner. Barry brings his passion for dentistry and human psychology and behaviour together in The Confident Dentist, the industry’s first bespoke communication and patient relationship management skills academy.

A place to thrive

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    Develop your career here

    Some of the many benefits of joining Bupa

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    • Joining a global dental company with practices in 12 different countries including Spain, Poland, Australia, New Zealand, Chile, Peru, Hong Kong, Saudi Arabia, China and Brazil.
    • Development opportunities through to specialist training, private dentistry, mentoring junior dentists and in non-clinical leadership roles
    • Opportunities to progress through to our Total Orthodontics, Platinum Dentistry and DentalCarePlus brands
    • CPD access
    • Development opportunities through internal and external courses such as Invisalign Go
    • Strong links with indemnity providers
    • Modern, refurbished practices with highly-trained teams
    • Large support network compromising of experienced and specialist dentists, as well as administrative support
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    A unique business

    Why we're different

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    For Bupa Dental Care, the delivery of high-quality patient care means investing in the people who have the talent to deliver it, so you can expect to work in modern practices with supportive, qualified colleagues and plenty of scope for your future progression.

    As the only corporate dental provider in the UK not backed by private equity and with no shareholders we’re in a unique position. We’re committed to the UK dental industry for the long-term – both private and NHS – and are ready to treat not just today’s patients, but generations to come.

    This means we’re able to focus 100% on delivering a great service for our customers – Bupa reinvests 100% of its profits to help provide better care for patients across the world.

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    Inclusive Top 50 Employer
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